Contact Us
Have questions? We're here to help! Reach out to our team for support, feedback, or inquiries.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 2:00 PM IST
Sunday: Closed
Response Time
We typically respond to inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your subject line.
For the best support experience, please contact us directly via email.
Contact SupportHow do I get started with TestNut?
Simply create an account, browse our available courses and tests, and start practicing. Our AI-powered evaluation will provide instant feedback on your performance.
What types of tests do you offer?
We offer a wide range of tests including descriptive writing, essay writing, comprehension tests, and various competitive exam preparations.
How accurate is your AI evaluation?
Our AI system provides highly accurate evaluations across multiple parameters. However, it's designed as a learning tool and should be used alongside traditional study methods.
Can I get a refund if I'm not satisfied?
Please review our refund policy for detailed information. Generally, once you access course content or attempt tests, the service value has been delivered.
Do you offer technical support?
Yes, we provide comprehensive technical support. If you encounter any issues with our platform, please contact us and we'll assist you promptly.
Technical Support
Issues with platform access, login problems, or technical difficulties
Platform IssuesCourse Inquiries
Questions about course content, test availability, or learning materials
Content QuestionsBilling & Payments
Payment processing, billing questions, or subscription management
Payment IssuesAI Evaluation
Questions about AI feedback, scoring, or evaluation accuracy
AI QuestionsAccount Management
Account settings, profile updates, or password assistance
Account IssuesGeneral Feedback
Suggestions, feature requests, or general platform feedback
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